Privacy Policy

1.1 Information You Provide

We collect information you voluntarily provide when you contact us, submit inquiries, apply for partnerships, or register for events. This includes your name, email address, phone number, company name, job title, and any other information you choose to share.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other usage data through cookies and similar tracking technologies.

1.3 Business Information

For investors, partners, and business inquiries, we may collect additional information such as company registration details, financial information, and professional credentials as required for due diligence and compliance purposes.

2.1 Business Operations

We use your information to respond to inquiries, process partnership applications, facilitate investor relations communications, and manage our business relationships across all Shivaay Group divisions including Galaxy Hotels, Galaxy Studios & Galaxy Music, Galaxy Foundation, and Galaxy International (Galaxy Digital Media).

2.2 Communications

With your consent, we may send you newsletters, updates about our divisions, investment opportunities, event invitations, and other communications relevant to your interests. You may opt out of marketing communications at any time.

2.3 Legal and Compliance

We may use your information to comply with applicable laws and regulations, enforce our terms and conditions, protect our legal rights, and respond to lawful requests from public authorities.

2.4 Website Improvement

We analyse usage data to improve our website functionality, user experience, and content. This analysis is conducted in aggregate and does not identify individual users.

3.1 Security Measures

Shivaay Group implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

3.2 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.

4.1 Within Shivaay Group

Your information may be shared among Shivaay Group entities — including Galaxy Hotels, Galaxy Studios & Galaxy Music, Galaxy Foundation, and Galaxy International (Galaxy Digital Media) — where necessary to provide services or fulfil business purposes, subject to this Privacy Policy.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To exercise this right, please contact us using the details provided below.

5.2 Deletion

You may request the deletion of your personal information, subject to certain legal exceptions. We will respond to deletion requests within 30 days and inform you of any information we are legally required to retain.

5.3 Opt-Out

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. Please note that opting out of marketing communications does not affect our ability to send you transactional or service-related messages.

5.4 Data Portability

Where technically feasible and legally required, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

6.1 Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. Cookies are small text files stored on your device that help us recognise you on subsequent visits.

6.2 Cookie Management

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

7.1 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a prominent notice on our website or by sending you an email notification.

7.2 Continued Use

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at: [email protected]

Shivaay Group — Legal & Compliance Registered Office: [Registered Address]

We are committed to resolving any privacy concerns promptly and transparently.